Coming Soon
KCHA’s customer portal will be available to new applicants, current subsidized housing residents, voucher participants, and landlords.
The Access Portal will be available in mid-2027.
What you can do in the portal
Update your account information in real time, manage your rent payments, track progress on requests and certifications, reduce paperwork, reduce phone calls, and receive faster and more efficient service. Instructions and language translation will be available within the portal.
New Applicants
Keep track of your application and get updates.
Current Residents & Voucher Recipients
Manage and track the status of your rent payments, public housing maintenance requests, certifications, paperwork, and account status.
Landlords
Update account information, track progress, schedule inspections and view direct-deposit statements related to your Housing Assistance Payments.
Register for the Customer Portal
When the Customer Portal becomes available in 2027, KCHA will add links to our website to take you to the Customer Portal. Instructions and language translation will be available within the portal.
Enter your email below to receive a notice when the Customer Portal is available.