Customer Portal — Coming Soon

KCHA’s new online Customer Portal will be available after updates are completed in 2026 for Public Housing residents, Housing Choice Voucher recipients, landlords, and new applicants.

About the Customer Portal

The Customer Portal is an easy and secure way to manage your rent payments, public housing maintenance requests, certifications, paperwork, and account status.

The online Customer Portal will make it easier for you to see your account information in real time, track progress on requests and certifications, reduce paperwork, reduce phone calls, and receive faster and more efficient service.

Register for the Customer Portal

When the Customer Portal becomes available in 2026, KCHA will add links to our website to take you to the Customer Portal. Instructions and language translation will be available within the portal.

Enter your email below to receive a notice when the customer portal is available.