Grievances
KCHA’s grievance process is for residents living in Subsidized Housing that KCHA owns.
About the grievance process
The grievance process ensures review of complaints or disputes involving KCHA. The process is not for settling disputes between residents, and it is not for challenging agency policies.
You may use the grievance process to review actions such as:
- A change in rent you do not agree with
- A maintenance charge you do not agree with
- The denial of a request to move to a different home
- The denial of a reasonable accommodation request
- A proposed lease termination